Exchange, Returns + Repair Service
Exchange + Returns
Please return any unwanted item to us within 3 days after you have received your goods. There will be an 80 THB shipping fee to return (if the actual shipping cost is less than 80 THB, the leftover amount will be converted into store credits)
-Can only exchange an item within the same model range
-The item must be returned in an brand new and unused condition
Please note, we can only offer an exchange service once for each item. Please kindly send back to us, and we will delivery the new piece as soon as we can.
We only offer repair services within Thailand only.
The manufacturer’s terms and condition applies.
-We accept repair service twice a month (1st and 15th of every month)
-We cannot accept an item that has been externally modified for repair.
-Free repair service within the first year of purchase. A 200 THB fee applies to the following year.