International customers – Please get in touch to our specialist to assess the bag or basket first. If can be repaired, kindly send the item(s) back to us, (the postal expenses to be covered by customers).

Repair service could between 2-4 weeks including transportation.

Condition: Repair service cover only shipping within Thailand.

The manufacturer’s terms and condition applies:

• Free repair service within the first year of purchase. A 200 THB fee applies to the following year.
• There will be a 80 THB shipping fee.
• We accept repair service twice a month (1st and 15th of every month)
• We cannot accept an item that has been externally modified for repair.